Implementing the Spot Deliveries Initiative for Auto Dealerships

A spot delivery occurs when dealerships delivers a vehicle to a customer on the spot before it has obtained financing or before financing has been finalized. Often, spot deliveries are a convenience to your customer as they expedite the sale and finance process by allowing your customer to drive away with their vehicle while the dealership finalizes the assignment of the financing documents. However, if done incorrectly, spot delivery transactions can increase the company's exposure to lawsuits.

Implementation Steps in this Guide

1. Edit and Distribute the Spot Delivery/Recontracting Policy

2. Distribute the Spot Delivery/Recontracting Assessment

Edit and Distribute the Spot Delivery/Recontracting Policy

Edit the policy

1. Click on the Library tab
2. Search for "Spot Delivery/Recontracting Policy" and click on it
3. Click on the Edit button to view the list of versions
4. Click Create Draft to the right of the latest published version
5. Click Edit next to the Draft version that you just created
6. Make desired changes to the policy
7. Click Publish when you have finished editing the policy

Schedule the activity for distribution

1. Click on the Workspaces tab
2. Click on the Consumer Finance workspace
3. Click on the Spot Deliveries initiative
4. Click on the Spot Delivery/Recontracting Policy
5. Click on Groups and assign to the appropriate groups, such as management, controller, sales, finance and insurance, and anyone who participates in a credit transaction
6. Click on Schedule and set an annual schedule based on the Hire Date. We recommend that you set the Immediate Distribution option to Yes. 
7. Click Save

Distribute the Spot Delivery/Recontracting Assessment

1. Click on the Workspaces tab
2. Click on the Consumer Finance workspace
3. Click on the Spot Deliveries initiative
4. Click on Spot Delivery/Recontracting Assessment
5. Click on Groups and assign to the appropriate groups, such as management, controller, sales, finance and insurance, and anyone who participates in a credit transaction
6. Click on Schedule and set an annual schedule based on the Hire Date. We recommend that you set the Immediate Distribution option to Yes. 
7. Click Save